Refund Policy – Petzee

Last Updated: January 2025

1. Subscription Purchases

All subscription payments made through Google Play or Apple App Store follow their respective refund rules. We do not process refunds directly for store-managed subscriptions.

2. When Refunds Are Allowed

• Duplicate payments for the same service period.
• Technical issues on our end preventing subscription usage (verified by support).

3. When Refunds Are Not Allowed

• Change of mind after subscription activation.
• Misuse of the platform or violation of our Terms & Conditions.
• Partial use of a subscription period.

4. How to Request a Refund

If your issue falls under our allowed refund criteria, please submit a request via our Contact Page.

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